Property management websites for Jobber that clean up maintenance routing
Problem / Fix
What's broken on most property management websites
What breaks first
What's broken on most property management websites
Most property-management sites still mix tenant maintenance, owner support, and new business inquiries into one generic request path. We end up calling back to learn the property, unit, urgency, and access notes before we can decide whether this belongs with maintenance, account management, or business development. That slows the first response and makes urgent problems feel less organized than they should.
Cost of delay
A weak first response can frustrate tenants, weaken owner trust, and delay the maintenance work that should have started faster.
Industry context lives at /for/property-management.
What the connected website changes
What a Jobber-connected property management website does instead
The website queues property management demand for Jobber before the handoff starts. On the native path, Jobber receives a Request through the documented request or booking experience. On the custom path, the site can use Jobber's OAuth authorization-code flow and GraphQL API so the Client, Property, and Request record include cleaner property and urgency detail before the office responds.
Native path
Use Jobber's native request path when the team mainly needs a faster website-to-office handoff for maintenance intake.
API or managed intake
Use the GraphQL path when the website needs property-specific intake, tenant-versus-owner routing, or cleaner record detail before the request reaches Jobber.
Connection patterns
How the connection works
Native Jobber Request intake
The website sends the buyer through Jobber's native request or booking flow so the office sees a Request right away. This fits when the team can do the rest of qualification inside Jobber.
When to use
Choose this when the operation wants the fastest handoff without a deeper website qualification layer.
Custom property intake + Jobber GraphQL
The website captures property address, unit, issue type, urgency, and access notes before a backend uses Jobber's OAuth authorization-code flow and GraphQL API. That keeps maintenance requests from arriving as vague generic messages.
When to use
Choose this when maintenance, owner support, and growth inquiries need different routing before the callback.
Intake design
What the website captures for property management
Field
Property address
Confirms which location the request belongs to before the first callback.
Field
Unit number
Separates multi-unit maintenance issues cleanly.
Field
Issue type
Shows whether this is maintenance, turnover, or owner support.
Field
Urgency
Tells the office whether the request belongs in the emergency path.
Field
Access instructions
Reduces back-and-forth before dispatch or coordination begins.
We usually find 3 Jobber handoff leaks on property-management sites.
- We keep seeing tenant maintenance and owner inquiries pushed into the same callback path.
- We keep seeing the form skip unit, urgency, and access detail until after the lead lands.
Workflow path
Typical property management + Jobber workflows
Tenant maintenance request
Trigger
A tenant reports a routine issue through the website.
Capture
The website captures property, unit, issue type, and access notes before the office replies.
Platform handoff
Jobber receives a cleaner Request so the team can route maintenance without rebuilding the basics.
Emergency habitability issue
Trigger
A leak, no-heat problem, or lock issue needs faster attention.
Capture
The intake flags urgency and property context so the request does not disappear into a routine queue.
Platform handoff
Jobber stores the urgent Request with cleaner detail for faster response.
New owner management inquiry
Trigger
An owner wants to evaluate management services for a property or portfolio.
Capture
The website separates growth intent from maintenance and captures cleaner portfolio context.
Platform handoff
The office sees the Request in Jobber with enough context to route it to the right owner.
Direct value
Why connect the website directly to Jobber
Cleaner property routing
Requests arrive with the address and unit detail the office actually needs.
Faster maintenance response
Urgent issues stop sharing the same exact path as owner or growth questions.
Less repeated discovery
The team spends less time asking basic property questions after the lead lands.
Technical detail
Technical details
Second-pass review area for ops managers and technical reviewers
How the data moves
How auth usually works
Documented workflow boundary
Review the standards language, documented limits, and explicit constraints before you commit to a rebuild.
Open technical trust pageFAQs
Frequently asked questions
Does this replace Jobber?
Can the site separate tenant maintenance from owner inquiries?
Do we have to start with the Jobber API?
What if our current site keeps making urgent maintenance feel generic?
We already have Jobber. Why change the website?
We do not want more tools.
We need more leads, not more process.
What lands in Jobber first?
Pricing and guarantee
If the route is right, the commercial step stays standard.
Base offer
Instant
$3,500 setup + $1,250/month
Fast edge-deployed site, instant intake logic, software routing, and ongoing technical ownership after launch.
Paid proof
48-Hour Site Reveal
$100
Complete the Lead Leak Audit intake, pay the reveal fee, review the private preview, then book The Intake Review from the preview page.
$100 is credited toward setup if you sign.
Guarantee doctrine
Launch timing and routing are both covered.
Your site launches within 21 days of completed onboarding. If that date slips, your setup fee is refunded in full.
Your intake and software routing must work correctly at launch. If they do not, I fix them at no charge.
See your property management site rebuilt around Jobber
We will show where the current property-management handoff breaks and what the website should capture before the lead reaches Jobber. If the reveal shows the route fits, Instant is $3,500 setup + $1,250/month. The commercial step stays standard even when the route proof is specific.
If we're still making urgent tenant issues compete with owner questions in one vague request path, we need to fix that before anything goes live. Launch within 21 days of completed onboarding or the setup fee is refunded in full. Routing issues at launch get fixed at no charge. The 21-day launch guarantee starts only after completed onboarding, never at reveal intake or payment.
Related paths