Roofing websites for ServiceTitan that stop booking leaks
Problem / Fix
What's broken on most roofing websites
What breaks first
What's broken on most roofing websites
When weather hits, the site floods us with inspection requests but half of them are missing the details we need to move fast. Most roofing sites collect weak inspection requests just when storm demand spikes. Leak calls, claim-driven work, and planned replacements all hit the same office queue with almost no context, so the first credible response comes too late. That handoff leak costs real inspection volume and the higher-ticket roof work behind it.
Cost of delay
The first roofer to book the inspection often controls the whole opportunity, so delay on a storm lead is expensive immediately.
Industry context lives at /for/roofing.
What the connected website changes
What a ServiceTitan-connected website does instead
The site qualifies whether the buyer needs a storm inspection, repair, or full replacement before the office workflow starts. On the native path, Scheduling Pro creates either a Booking or a Job in ServiceTitan. On the custom path, the website can use ServiceTitan's client-credentials OAuth flow and V2 REST APIs to preserve Customer, Location, and Booking context with far less guesswork.
Native path
Use Scheduling Pro when the roofing company wants a simpler native scheduler path inside ServiceTitan.
API or managed intake
Use the V2 REST path when the site needs stronger screening around claim status, photos, and inspection routing.
Connection patterns
How the connection works
ServiceTitan Scheduling Pro
The site installs Scheduling Pro and the homeowner moves through ServiceTitan's own booking experience. Depending on setup, the result becomes either a Booking for office follow-up or a Job that is ready to work in ServiceTitan.
When to use
Choose this when the built-in scheduling flow already fits the roofing team's online-booking model.
Custom roofing intake + ServiceTitan REST
The site captures property, storm, claim, and photo context before a backend integration uses ServiceTitan's OAuth 2.0 client-credentials flow with the V2 REST API. That gives the office a cleaner Booking, Customer, or Location handoff than a generic inspection form can provide.
When to use
Choose this when storm, repair, and replacement leads need different routing before the office touches them.
Intake design
What the website captures for roofing
Field
Property address
Supports service-area and inspection routing.
Field
Service needed
Separates repair, storm inspection, and replacement intent.
Field
Insurance claim status
Shows whether the follow-up needs claim-aware handling.
Field
Damage details
Adds urgency and scope before the callback.
Field
Photo upload
Gives the office visual context for the inspection.
We usually find 3 ServiceTitan inspection leaks on roofing sites.
- We keep running into this: storm and replacement leads are routed through the same weak form.
- We keep running into this: the office has to chase claim status and photos after the lead is already cooling.
Workflow path
Typical roofing + ServiceTitan workflows
Storm inspection demand
Trigger
A homeowner wants someone on the roof quickly after a weather event.
Capture
The site captures claim and damage context before the office responds.
Platform handoff
The handoff becomes a ServiceTitan Booking or Job instead of a dead-end form email.
Replacement screening
Trigger
The prospect is planning a new roof rather than a small repair.
Capture
The site qualifies scope and timing instead of treating it like a generic inspection.
Platform handoff
ServiceTitan receives cleaner Customer, Location, and Booking context for sales follow-up.
Repair lead routing
Trigger
The buyer needs a smaller roofing repair.
Capture
The intake keeps lower-scope work from disappearing behind storm volume.
Platform handoff
The office sees the right Booking context inside ServiceTitan immediately.
Direct value
Why connect the website directly to ServiceTitan
Faster inspection booking
Storm demand reaches the office before another roofer books the visit.
Better claim context
The first response starts with more than a vague inspection request.
Cleaner Booking handoff
ServiceTitan receives better Customer and Location detail earlier.
Less estimator rebuild work
Photos and scope show up before the team has to chase them manually.
Stronger roofing follow-up
The office sounds informed while the buyer still has high intent.
Technical detail
Technical details
Expandable — for ops managers and technical reviewers
How authorization works
How data moves
What this integration cannot do
Review the standards language, documented limits, and explicit constraints before you commit to a rebuild.
Open technical trust pageFAQs
Frequently asked questions
Does this replace ServiceTitan?
Can the site separate storm leads from planned replacement work?
Do we have to use Scheduling Pro?
What lands in ServiceTitan first?
See the custom ServiceTitan demo tailored to roofing
We will show how storm demand, claim context, and ServiceTitan handoff can live in one flow without the usual inspection drag.
If the team keeps saying "When weather hits, the site floods us with inspection requests but half of them are missing the details we need to move fast", we show where the handoff breaks before recommending a rebuild.
Related paths