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Websites built around ConnectWise PSA

The industry-leading professional services automation (PSA) software for MSPs. Peak Leverage closes the operating gap between what the website promises and what ConnectWise PSA needs to receive.
Cleaner runtime
Better operator handoff
Lower plugin drag

Traditional agency build

Higher cost, slower runtime, more plugin surface area

  • Slow handoff from marketing page to operating system
  • Disconnected forms that still need manual cleanup
  • New changes reopen scope and timeline every time

Peak Leverage operating layer

Cleaner runtime, clearer handoff, faster time-to-value

  • Website copy and intake shaped around operator language
  • Documented path into ConnectWise PSA instead of inbox-first routing
  • Ongoing operation instead of one more rebuild handoff

Platform gap

What ConnectWise PSA does well, and where the website gap appears

This is the handoff line the route pages inherit: what the software already handles, and what the public-facing layer still needs to do.

ConnectWise PSA handles

ConnectWise PSA (formerly Manage) is the central operating system for Managed Service Providers (MSPs) and IT businesses. It handles helpdesk ticketing, technician dispatching, CRM, project management, and billing in one unified platform.

The website still has to handle

While it includes a CRM module, ConnectWise PSA is fundamentally an operations and ticketing tool, not a top-of-funnel marketing platform. It lacks the modern front-end features needed to build highly converting landing pages, process complex pre-sales qualification forms natively, or track marketing attribution.

Web-to-Lead FormsWeb-to-Ticket Forms

How the integration works

When a prospective client visits an MSP's website and fills out a 'Request an IT Assessment' form, a custom application captures the data and authenticates with the ConnectWise PSA REST API. The integration first searches the database to check if the business already exists; if not, it creates a new Company and Contact record. It then instantly generates a Sales Opportunity assigned to the business development team's service board. This ensures the sales team can work the lead entirely within their PSA dashboard without manually copying data from an email notification.

When a prospective client visits an MSP's website and fills out a 'Request an IT Assessment' form, a custom application captures the data and authenticates with the ConnectWise PSA REST API. The integration first searches the database to check if the business already exists; if not, it creates a new Company and Contact record. It then instantly generates a Sales Opportunity assigned to the business development team's service board. This ensures the sales team can work the lead entirely within their PSA dashboard without manually copying data from an email notification.

Need the standards language?

Review auth, API model, limits, and the explicit "cannot do" section before you commit.